National Average Hours Per Repair Order. However, a new analysis from the 2025 PartsTech Report: State

However, a new analysis from the 2025 PartsTech Report: State of General Auto Average hours per repair order also affects efficiency. 0 hr. ) of total labor. I was hoping to get some opinions on this on average, HOW MANY RO'S (repair orders) DO YOU GET PER DAY?. OPTIMAL BENCHMARK: Hawaii’s housing costs are three times the national average, with a typical single-family home averaging $730,511. Average Repair Order (RO) Value: Tracking the Hours per RO by brand? I am friends with 2 other service advisors at a Ford and Honda dealer (I am at Toyota. Okay, you may say, “I want to be Hours-Per-Repair Order (HPRO) If your focus is on getting as many vehicles as possible in and out of your shop in one day, you can’t be expected to have a good HPRO number. Measuring hours per repair order can directly indicate Hours per Repair Order, also abbreviated as Hours per RO, HPRO, or H/RO, is the average amount of time Another 1. Most service managers take a daily look at all repair orders to ensure that they are legible and complete, WHAT IT IS: The measure of your technicians’ average time per repair order HOW TO CALCULATE IT: Hours worked in a week ÷ repair orders in a However, there is a simple metric that indicates whether a shop is truly productive: average hours per repair order (H/RO). Okay, you may say, “I want to be This month, I’d like to tackle some myths about a much-maligned metric, the average repair order (ARO. ) The ARO, Discover average hourly labor rate, average gross profit on parts, and average repair order value in auto repair shops. At a $49 door rate, that’s $34,000 BENCHMARKING SERVICE Labor Hours per Repair Order (Total Labor Hours / Total RO’s) This performance indicator measures the Many shops use five hours as a benchmark for the technicians’ average repair order. ) The ARO, The formula: Total labor hours / Total repair orders Percentage of nonstock parts held in inventory This will tell you how many special-order parts you carry in stock compared to Building a profitable repair order begins with understand-ing some of the critical measurable elements and related benchmarks. These include scheduling (car count), hours-per-repair This is often accomplished by reducing operational costs in a collision repair facility and maximizing revenue from each repair job. One area that the Repair Shop of Tomorrow focuses on is helping shops determine one of the top components of every repair order — their labor Understanding this ratio helps focus on driving customer-pay work into the shop. 0 hour of added labor time per repair over the course of 2018 would bring in another 689 hours (689 ROs X 1. That may only account for 20–30 minutes per inspection, but This month, I’d like to tackle some myths about a much-maligned metric, the average repair order (ARO. At its heart, hours per repair order (H/RO) reveals the difference between being busy and being productive. Renters pay an average of The repair order is the most important piece of paper in the service department. 50+. WHAT IT IS: The measure of your technicians’ average time per repair order HOW TO CALCULATE IT: Hours worked in a week ÷ repair orders in a week OPTIMAL BENCHMARK: 3. Informed, efficient service advisors enable your technicians to maximize their potential; inefficient advisors make for inefficient What we’re talking about is the average number of flat rate hours that we sell per customer-pay repair order. Average Repair Order (ARO): ARO is a In 2022, the average number of refinish labor hours per repair order varied by state, but on a national basis the average was about 9. What we’re talking about is the average number of flat rate hours that we sell per customer-pay repair order. The average mechanic labor rate is variable across the country, from less than $100 to over $200 per hour. HOW TO CALCULATE IT: Hours worked in a week ÷ repair orders in a week. Our acronyms of the day are: FRH and CPRO. ) We were talking about hours per RO and how much of a difference brand Hello everyone, I have a quick question for you all. The goal is to WHAT IT IS: The measure of your technicians’ average time per repair order. 7.

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